If you want to sell something in retail, you need to be different. Can I help you is a commonly over used phrase that simply does not work
Sometimes the obvious answer to a customer enquiry is "No." But if you ask for the why, you may find that you can indeed create customer satisfaction when it didn't at first seem possible.
Another one of those 'if it's not right - fix it!' stories. How to save yourself bad press.
Everyone likes to eat - so why not give your customers something to snack on while they look around - even if you are not in the food business?
You need more than a good presentation when you host an event to promote your business. They all need something to remember you by.
Sometimes the obvious thing to do is the same thing that everybody else is doing
You just never know when the person in your store is in for the long haul
If your signage is right, and you follow it up with more than you promise, you will keep you customers flocking through the door.
When something breaks down outside its warranty period, there is a remedy - but is it obvious?
If you don't listen to what your customer really wants, you may not only lose that sale, but many more in the future.