Strike while the iron's hot Strike while the iron's hot Graham Hawkes / Friday, May 11, 2018 0 1646 Article rating: No rating Satisfied customers are only too happy to spread the word for you Read more
Cross marketing the way it should be done Cross marketing the way it should be done Graham Hawkes / Thursday, April 12, 2018 0 1668 Article rating: No rating It takes a bit of effort but the rewards are evident from this article Read more
Tell me what's in it for me! Tell me what's in it for me! Graham Hawkes / Tuesday, October 10, 2017 0 1761 Article rating: No rating Tell your market up front why they should buy from you. Your logo will not do that. Read more
Don't waste the Christmas holiday break Don't waste the Christmas holiday break Graham Hawkes / Tuesday, December 13, 2016 0 1916 Article rating: No rating During the holiday period, when your mind is relaxed, it is a great time to sit down and clarify your goals for next year. Read more
"Can I help you" is no longer effective in retail. "Can I help you" is no longer effective in retail. Graham Hawkes / Tuesday, December 13, 2016 0 1926 Article rating: No rating If you want to sell something in retail, you need to be different. Can I help you is a commonly over used phrase that simply does not work Read more
PowerPoint Pointers - a few do's and don'ts to help you with your presentation PowerPoint Pointers - a few do's and don'ts to help you with your presentation Graham Hawkes / Tuesday, December 13, 2016 0 1842 Article rating: No rating I have seen nervous and infrequent speakers, and accomplished speakers break some simple rules which totally ruin the impact of their speech. PowerPoint can be a real advantage to you if you just observe a few simple rules. Read more
How to identify your strengths How to identify your strengths Graham Hawkes / Wednesday, November 23, 2016 0 1857 Article rating: No rating Often, either in business or personal endavours, we are asked to list our strengths. And it doesn't come easy to some people. Her are five steps to help you identify them Read more
Customer Care - What you can learn from Vets Customer Care - What you can learn from Vets Graham Hawkes / Friday, November 4, 2016 0 2134 Article rating: No rating The Veterinary industry is a leader in showing their customers that they care. We can learn a lot from them Read more
Feedback - don't take it for granted Feedback - don't take it for granted Graham Hawkes / Friday, November 4, 2016 0 2107 Article rating: No rating Many of us in business ask for feedback from our customers - but do we really appreciate it? Read more
Customer satisfaction - Find out what your customer really wants Customer satisfaction - Find out what your customer really wants Graham Hawkes / Friday, November 4, 2016 0 2084 Article rating: No rating Sometimes the obvious answer to a customer enquiry is "No." But if you ask for the why, you may find that you can indeed create customer satisfaction when it didn't at first seem possible. Read more