It is absolutely essential that you have the right people fronting the public. Here's how a frustrating situation was diffused immediately
Another one of those 'if it's not right - fix it!' stories. How to save yourself bad press.
Sometimes you only get one chance, so if it looks like something needs fixing - do it now! This resort did exactly that with amazing results.
You just never know when the person in your store is in for the long haul
No matter who you ask, in any store, the team at Noel Leeming are friendly, smart looking and well versed in product knowledge. That is an unbeatable combination.
If you don't listen to what your customer really wants, you may not only lose that sale, but many more in the future.